Europe Car Rental FAQs
At Miles Car Rental we answer the most common questions about car rental in Europe, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!
Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
Driver’s license: You must provide a valid driver’s license (Latin Alphabet) issued in your country of residence. If your driver’s license is not in Latin Alphabet, you will be required to provide an international driver’s license along with your driver’s license. An international driver’s license may be mandatory in some areas of the USA. Please verify this information with the corresponding entity before travelling.
Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
Minimum age: The main driver must be at least 25 years old.
Roundtrip airline and/or cruise tickets.
Valid Passport.
You may pay for your reservation through our website with any of the following options:
- Credit card (Visa, MasterCard, Diners, American Express, y/o Discover).
- Debit card with a Visa or MasterCard logo.
- PayPal
- Apple Pay
- Google Pay
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt:
- If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
- A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Car Rental Birmingham
Car Rental Birmingham Why Choose Miles Car Rental - Birmingham, UK? When it comes to choosing a venue for car rental Birmingham visitors know to go to the local Miles Car Rental Europe branch for the best service and value overall. Authorized as a rental agent for trusted and well-known venues like Alamo, Hertz, Budget, and Avis, the fine customer service at Miles Car Rental Europe is second to none - offering the top-notch quality you expect from these international car rental titans with a personal, friendly touch.
Indeed, one of the best ways to see Birmingham and the West Midlands in general is via car - be it a fine luxury automobile or a peppy economy model - and Miles Car Rental offers a terrific variety for anyone seeking car hire Birmingham based services. Whether you're a visitor here on business who needs a good vehicle to get to and from important meetings and your hotel or are here to take in the rich history and diversity of the Birmingham area, a reliable vehicle with accommodating staff and stellar service is a must.
When searching for a solid car hire Birmingham based facility, you'll want to be certain that the venue you choose has the type of vehicle transmission you need - be it standard or automatic - at a price that's fair, and at a venue that's trusted by the largest names in the car rental industry around the world. that's why locals needing a car rental in Birmingham also trust us at Miles to provide them with reliable wheels when their car is in the shop, or if they decide to upgrade their ride for the weekend in order to splurge a bit on some upgraded style when hitting the town.
No matter your car rental needs, we have you covered and will treat you like family at Miles Car Rental. Let us know the type of car you need, the price you can afford, and the features you'd like to have, and rest assured that we'll do our level best to provide you with the best car rental experience Birmingham has to offer. We aim to please here and strive to have the happiest customers - both local and visitor alike - Whatever may happen, we at Miles Car Rental Europe want you to know that you'll find a consistently fair, personable, and reliable level of service at any of our car hire locations worldwide!
