-
![Best Price]()
¡We guarantee the best price on the market! If you find a cheaper and comparable offer, we’ll match it.
-
![Free Modifications]()
Free Modifications on all your bookings.
-
![Miles Car Rental]()
Car rental with Unlimited Mileage.
-
![Desinfected]()
All rentals are disinfected before pick up.
4.8 / 5
Based on 6.261+ reviews
Frequently Asked Questions
01
What are the rental requirements when picking up the rental?
- Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
- Drivers license: You must provide a valid driver’s license.
- Credit cards: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
- Minimum age: The main driver must be at least 25 years old.
- Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
02
¿Can I place the deposit guarantee on my debit card, prepaid card or cash?
No, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
03
What is the deposit amount required by the rental Company?
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name.The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
04
May I use a friend’s or relative’s credit card for the deposit guarantee?
The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
05
How can I cancel or modify my reservation?
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
06
What is the cancellation policy?
At Miles Car Rental you may cancel your booking free of charge 48 hours before the pick-up time registered on your reservation.
In case you cancel your booking without a minimum anticipation of 48 hours before the pick-up registered on the reservation, a penalty of 18% will apply. This penalty will also apply in case the reservation is not used (No Show).
Some rental companies manage different cancellation policies such as:
Sixt:
- • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value.
- • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick-up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Please be aware that if you cancel your booking outside of the time frame and brands previously mentioned, either the free cancellation or 18% penalty may apply depending on the time provided to process your request.
You will be able to verify the corresponding cancellation policy on our website before finalizing your booking.
07
Are all taxes and fees included in my reservation?
Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
08
Which rental companies are located inside and outside of the airport?
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
09
Do all rental companies offer a shuttle service?
Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.
10
Can I rent a car if I am under 25 years of age?
Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV for an additional cost.
Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.
11
What inclusions can I get on my reservation?
Our rates only include unlimited mileage.
12
Can I modify my reservation once the rental is in use?
Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.
Car Rental Hamburg
Getting the Most out of Hamburg, Germany with a Car Rental
Hamburg, Germany is an amazing center of culture, art, history and commerce in the heart of Europe. Visitors can take in a wide variety of experiences when they hire a car in Hamburg from Miles Car Rental Europe. Hamburg is a popular tourist destination for good reason. Business travelers should not miss the opportunity to take in the best of the city and surrounding area either. There is so much to do and see for people of all interests that a car rental in Hamburg makes a lot of sense. Travelers with a set itinerary and schedule will drive directly to their destination without a lot of extra fuss. A rental car also gives a lot of sightseeing flexibility to catch historical landmarks like the Hamburg Rathaus (city hall) and St. Michaelis Kirche (St. Michael's Church), take in a concert at one of Hamburg's many musical venues like the Elbphilharmonie, or tour the harbor area of the world's third largest port. Hamburg is also the home of many museums, including some unusual ones like the Shokoversum, a chocolate museum, Dialog im Dunkeln, where visitors are led by blind guides through total darkness, and Miniatur Wunderland, the world's largest miniature train display. More traditional museums like the International Maritime Museum and the Hamburger Kunsthalle (Hamburg Art Museum) also have a lot to offer. With so much to see, a rental car offers the most flexibility and ease of transportation.
Those who hire a car in Hamburg also have the flexibility to get out of town for a great day trip to other Hanseatic cities like Bremen and Lübeck. Families and adventure seekers can also get to nearby Bispingen to ski or snowboard indoors in the Snow Dome, or spend a day at Heide Park, one of the largest amusement parks in Germany. Even Berlin is only about two hours away by car and is a great day trip or overnight destination.
Miles Car Rental Europe offers both business travelers and tourists great rates and friendly service for your car rental in Hamburg. Miles is an authorized agent for many well-known rental agencies, so customers familiar with companies like Hertz, Avis and Budget can know what to expect from Miles Car Rental Europe. This means Miles has a wide selection of vehicles to choose from, so families can find the SUV they want, drivers who want to travel a lot can choose a compact car to save on gas, and travelers with discerning tastes can find a luxury car that meets their needs. Customers looking for value will find surprisingly low rates at Miles without having to sacrifice excellent customer service. The customer service representatives are friendly and knowledgeable and will help you find the right vehicle that will help you get the most out of your stay in Hamburg.