Europe Car Rental FAQs
At Miles Car Rental we answer the most common questions about car rental in Europe, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!
Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
Driver’s license: You must provide a valid driver’s license (Latin Alphabet) issued in your country of residence. If your driver’s license is not in Latin Alphabet, you will be required to provide an international driver’s license along with your driver’s license. An international driver’s license may be mandatory in some areas of the USA. Please verify this information with the corresponding entity before travelling.
Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
Minimum age: The main driver must be at least 25 years old.
Roundtrip airline and/or cruise tickets.
Valid Passport.
You may pay for your reservation through our website with any of the following options:
- Credit card (Visa, MasterCard, Diners, American Express, y/o Discover).
- Debit card with a Visa or MasterCard logo.
- PayPal
- Apple Pay
- Google Pay
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt:
- If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
- A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Rent a Car in Berlin, Germany
In recent years, Berlin has become one of the most populous and politically significant cities in the European Union. Whether you’re visiting the German capital for business or pleasure, it’s a good idea to book a car rental Berlin service to take care of your transportation needs. Besides just getting you the car you need, our staff will be by your side with some of the best customer service in the industry. If you feel more comfortable using vehicles from big-name rental agencies, then you have nothing to fear. Miles Car Rental Europe is an official agent of some of the biggest car rental companies in the world, including names like Alamo, Avis, Budget, and Hertz. With our team by your side, you should have no issues getting around bustling Berlin.
People visiting Berlin for the first time are often overwhelmed by the city’s size. Believe it or not, Berlin is so big that it’s considered a state by the German government. The best way to take in this historic city’s famous sights in a comfortable fashion is to book a car hire Berlin style. Whatever budget you’re on, you should find at least one vehicle in our car rental Berlin list to fit your travel needs. If you just want an economical car to stop around the city’s attractions, a luxury vehicle to cruise around Berlin in style, or something in-between, Miles Car Rental Europe has got your covered.
Any locals who are reading this could greatly benefit from looking through our car hire Berlin catalog. Whenever friends or family come to visit you in Berlin, why not take them around in one of our luxury vehicles? It’s also important to keep us in mind if you ever have to bring your car in for repairs. Whatever your situation is, we’ll hook you up with a reliable vehicle that can bring you to and from work without any issues. Heck, you might even feel as if you’re on vacation cruising around Berlin in one of our hot rods!
While Berlin is an awe-inspiring city, it’s also one of the most difficult to navigate. Even locals have a difficult time traveling around Berlin’s vast terrain. The best way to alleviate travel issues in the German capital is to book a quality car rental. When you’re in need of a rental car in Berlin, just remember the name Miles Car Rental Europe. Our experienced staff will help you get the ideal vehicle at an affordable price.
