





Europe Car Rental FAQs
At Miles Car Rental we answer the most common questions about car rental in Europe, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!
Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
Driver’s license: You must provide a valid driver’s license (Latin Alphabet) issued in your country of residence. If your driver’s license is not in Latin Alphabet, you will be required to provide an international driver’s license along with your driver’s license. An international driver’s license may be mandatory in some areas of the USA. Please verify this information with the corresponding entity before travelling.
Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
Minimum age: The main driver must be at least 25 years old.
Roundtrip airline and/or cruise tickets.
Valid Passport.
You may pay for your reservation through our website with any of the following options:
- Credit card (Visa, MasterCard, Diners, American Express, y/o Discover).
- Debit card with a Visa or MasterCard logo.
- PayPal
- Apple Pay
- Google Pay
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt:
- If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
- A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Car Rental Valencia
Valencia has a magnificently rich history, detailed by the medieval, cobbled streets, landmarks, and numerous historical buildings scattered about the city of 800,000 people. But Spain’s third-largest city is so much more than one that has stories and glimpses of yesteryear to share. Instead, it is a magical, vibrant hub of romance, intrigue, and happiness with a plethora of fun and entertainment that caters to an audience of varied tastes. The City of the Arts & Sciences, Central Market, Old Town, the Fallas, Chapel of the Holy Grail, and Ruzafa Market are among the top attractions in town, but the list is considerably longer and many more adventures await.
A few miles away from Valencia’s city center, beaches take visitors to another world and offer another glimpse of the city. Once they’ve adventures and learned through visits to the churches, cathedrals, museums, and parks in the city, they oftentimes get in their rental cars from a car hire Valencia service and make the trip to the nearby beaches. Situated just a few short miles away from the city center, Valencia beaches offer endless miles of pristine coastline that allows visitors the chance to escape to another world and they enjoy life’s simplest pleasures. There are many great beaches to enjoy, including La Malvarrosa, El Saler, and Las Arenas.
Car rental Valencia provides visitors an easy way to explore the beaches, the landmarks, and the simple beauty of Valencia. Although Valencia is considered a walkable city with several public transportation options, most people agree that it is scary being around strange people in a strange city of such enormous size and prefer rental cars. Plus, it is time-consuming to walk around the city and some attractions are not accessible by foot or by public transportation. Car hire Valencia ensures that visitors make the most of their time in the city while providing them with peace of mind and certainty of a safe, secure, adventurous trip.
Although it is well-known that car rental Valencia provides the perfect means of transportation, many people fail to realize that dozens of rental car agencies are out there and prices and services considerably vary amongst these companies. We make it easy to compare prices of rental cars from the top brands that you know and trust, like Hertz, Alamo, and Budget Rental Car. And, it’s all free! Once you find the best prices, it is easy to reserve your rental and prepare for a Valencia adventure that you’ll never forget.












